Terms of Service
These Terms of Service (“Terms”) govern your use of the iTrade AI platform (the “Service”) operated by iTrade AI (“we”, “us”, “our”). By creating an account, depositing funds, or using any part of the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and legally able to enter into binding contracts in your jurisdiction. You represent that you are not a resident of, and not physically present in, any country or territory subject to our jurisdictional restrictions.
2. Nature of the Service
The Service provides access to automated trading strategies (“engines”) which execute transactions in financial instruments on your behalf. You authorize the Service to place trades from the pooled execution account in accordance with the engines you enable.
3. Custody of Funds
Funds deposited to the Service are held in custodial wallets under our control. We maintain an internal ledger to track your balance. Funds are pooled for trading execution; ownership is tracked by the ledger and by pro-rata attribution of realized profit and loss.
4. Fees
Fees are charged as described on the Pricing page. The monthly membership fee (if any) is charged only out of realized monthly profit; it is capped at the month's profit and is not charged on losing months. Performance fees are charged only on profit above your high-water mark.
5. Lockups and Withdrawals
You may select a lockup tier at any time. Withdrawing during an active lockup incurs the early-exit fee published on the Pricing page. Withdrawals are processed subject to KYC verification, AML compliance, and available liquidity. We reserve the right to delay or reject withdrawals that fail compliance review.
6. Risk
Trading financial instruments involves substantial risk of loss and is not suitable for every investor. Past performance does not guarantee future results. You may lose some or all of your deposited funds. See our Risk Disclosure.
7. KYC / AML
We reserve the right to request identity verification at any time and to block accounts that fail to provide it. We report suspicious activity to the relevant authorities as required by law.
8. Prohibited Use
You may not use the Service for money laundering, sanctions evasion, market manipulation, fraud, or any other unlawful purpose.
9. Limitation of Liability
To the maximum extent permitted by law, the Service is provided “as is”. We are not liable for any indirect, incidental, consequential, or punitive damages, or for trading losses suffered by you, except where mandated by applicable consumer protection law.
10. Changes
We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which the Service is licensed or registered. Disputes are resolved exclusively by that jurisdiction's courts, subject to any mandatory arbitration clauses.
12. Contact
support@itradeai.io